Step 1: Make sure to fill out a Repair Request form before purchasing a buckle repair.
Step 2: Mail your belt back to us at the address provided at the end of the Repair Request Form.
Step 3: We offer buckle repairs for most current designs purchased within the last four years.We will repair your buckle within 2-4 weeks of receiving it. Expect delays around the holidays.
We do not offer repairs for normal wear and tear, buckle finish restoration, or leather restoration. Repairs are intended to return the buckle’s mechanism to working order only. Colors of replacement parts may vary from the original.
We will make every effort to make a functional repair to your buckle. If your buckle is determined to be beyond repair or is more than four years old, it will not be returned to you.
I've had my belt for almost eight years. It does show signs of wear because I beat the **** out this belt. But the mechanism functions perfectly. I already bought now five of these belts but I wear one vigorously every day I have no complaints.
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